Privacy Policy

We may collect the following types of personal information when you contact us, request a quote, or engage our services:

• Full name

• Email address

• Phone number

• Physical address (job site location)

• Payment information (for billing purposes only)

• Project details or specifications

We use your personal information to:

• Provide arborist and carpentry services

• Communicate with you about estimates, scheduling, and project updates

• Issue invoices and process payments

• Comply with legal or regulatory requirements

By providing your personal information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

We do not sell or rent your personal information. We may disclose it to:

• Subcontractors or suppliers directly involved in your project (on a need-to-know basis)

• Payment processors for invoicing

• Government authorities if required by law

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. Information is stored securely, either digitally (with password protection and encryption) or in locked physical files.

You have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete data

Please contact us in writing to exercise these rights.

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.

We retain personal information only as long as necessary for the purposes set out in this policy or as required by law.

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

Lance Taylor
Obsidian Birch Industries LTD.
780-937-6369
lance@obsidinabirch.com